Steve Lowe, Frost Mortgage, Originating Branch Manager
Steve Lowe, Originating Branch Manager for Frost Mortgage, has been in the lending and finance business for most of his adult life and he loves it. His passion is clearly evidenced by the success of his branch—a top producer in the Albuquerque Area with phenomenal closing ratios. He, along with his colleague Ammar, built the branch from the ground up. In collaborating with The Maez Group, they’ve created a reputation for excellent customer service and friendly professionalism. Steve believes in a model that is “more service than sales,” providing consumers with everything they need to apply for a mortgage without pressure. Unlike traditional banks, Frost Mortgage tries to reduce stress for their people. Steve and his team provide advice on credit repair, waiting to pull credit reports and require documentation, educating their clients along the way, and communicating with total transparency.
Working with The Maez Group makes the process smoother for everyone—the realty team, lenders, and consumers. Thanks to their collaborative relationship, there are never any surprises, and everyone is always clear on where a transaction stands. Steve loves being part of such an incorporated, cooperative team where creative problem solving and solution-based thinking are highly valued, and the client is everyone’s first priority.
Steve’s job is made even more fulfilling knowing he has a group of people and network of resources at his disposal for each transaction; finding the best way to get people into homes. As a former wrestling coach and father of two sons, Steve is an experienced teacher, making sure each client understands the ins and outs of every type of mortgage and program so they can make the best choice. At Frost, they’ll explore every option and provide their recommendation for the program best fit to each client’s situation, but they’ll never push someone in a direction they’re uncomfortable with. Once a decision is reached, the process moves relatively quickly, with pre-approval letters written the same day as the application is received. A major benefit to being a local company is Frost’s ability to utilize local resources—underwriters, processing staff, and The Maez Group transaction team. Steve and his team always have access to the necessary people, a unique advantage over big banks. Day or night, their consumers know their loan is being handled by experts who are invested in the same community where their house is being purchased; the same community where the Frost Mortgage team and Steve Lowe are raising their own families.
