Our Partners

Frost Mortgage Lending Group is a direct lender and mortgage broker, providing residential loans to New Mexicans. The family-oriented model of collaboration between Frost Mortgage and The Maez Group means they’re sharing knowledge every day, collaborating and communicating to meet the needs of their clients, and keeping with their culture of providing service that exceeds industry standards to each and every consumer. Working closely with The Maez Group transaction team to provide the best service, Steve Lowe, Ammar Nesheiwat, and Michael Freeman “treat everyone like a first-time home buyer,” with daily updates; guiding consumers through the lending process with as much communication and as little stress as possible.

Working with The Maez Group makes the process smoother for everyone. With a group of people and network of resources at their disposal for each transaction, finding the best way to get people into homes is made easy. The Frost team makes sure each client understands the ins and outs of every type of mortgage and program—exploring every option and receiving recommendations without being pushed—so they can make the best choice for themselves. Each transaction starts with a strategic planning session, ensuring the consumer understands the expectations placed on them and Frost’s role as loan originator. As the process moves to securing the loan, everyone from the client and loan officer, to the brokers on both sides, know what’s happening and can easily track the progress. Once a decision is reached, the transaction moves relatively quickly, with pre-approval letters written the same day as the application is received.

In collaborating with The Maez Group, they’ve created a reputation for excellent customer service and friendly professionalism. Originating Branch Manager Steve Lowe believes in prioritizing service over sales, providing consumers with everything they need to apply for a mortgage without pressure. Unlike traditional banks, Frost Mortgage aims to reduce stress for their consumers, providing advice on credit repair, waiting to pull credit reports and require documentation, educating their clients along the way, and communicating with absolute transparency.

A major benefit to being a local company is Frost’s ability to utilize local resources—underwriters, processing staff, and The Maez Group transaction team—a unique advantage over big banks. Day or night, Frost consumers know their loan is being handled by experts who are invested in the same community where their house is being purchased; the same community where the Frost Mortgage and Maez Group teams are raising their own families.